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About

About

Independent Plumbing and Heating is a small company specializing in residential plumbing and heating repairs, service, and renovations. We have been in business since 1990, serving Bristol, Warren and the surrounding communities.

We are independent, so you can depend on us

It became apparent in the first several years of doing business, that it was difficult to serve both general contractors and homeowners at the same time. General contractors feel that their work must take priority over other customers, because they have schedules and deadlines to meet.

One of the most common complaints we’d heard from homeowners was how difficult it was to get plumbers to return their phone calls. This is because many plumbing and heating contractors give priority to their larger jobs.

So we decided in our first several years to focus on residential service and small renovations, instead of focusing on new construction and commercial work for general contractors. We do work with some contractors, but homeowners are our priority.

There was a real need for qualified plumbing and heating contractors that did small repairs and worked directly for homeowners. It became apparent that many were unsatisfied with the quality work and service that they were getting from other plumbing contractors.

It’s less expensive to do the job right the first time

Since 1990, Independent Plumbing & Heating has invested a lot of time, money, and effort to create inventory and training systems to provide a higher standard of work and materials than what is often seen in the residential trade. This investment has paid off, both for us and our customers, because we come to your house prepared to do the job right the first time, and avoid the aggravation of callbacks.

It is estimated that one third of the jobs we do is repairing substandard work and materials that was done before us, often by people who were unlicensed, unequipped, or undertrained. Unfortunately in these cases, the owner had to pay for the work twice.

When you have a plumber you trust, it’s one less thing you have to worry about

We’ve been in business since 1990, and have hundreds of regular customers who are satisfied with our work and prices. We are happy to provide references; our customers know us and trust us.

Our goal is to provide reliable and exceptional plumbing and heating service to the Bristol, Warren, and surrounding communities.